Collapsible content

How long will it take for my order to arrive?

Our processing time for most orders is 7 working days and for more custom work or wedding stationery this can be 2-3 weeks.

Please bear with us during the festive season as we are busier than normal but are working hard to get your orders posted out as quickly as possible.

Will I receive tracking for my order?

Yes, all UK orders are sent via Royal Mail Tracked 24 and International orders are sent via Royal Mail International Tracked.

Can you create a custom order or design?

Yes of course! I love creating new illustrations and designs so please do get in touch if you would like to chat more about your ideas.

Can I return a product?

Yes if you bought a standard product with no personalisation you can return or exchange this with us within 14 days of delivery.

Any custom or personalised products cannot be returned or exchanged.

What are the last order dates for Christmas Delivery?

For UK orders, please order by 16th December for Christmas Delivery.

International Orders, please order by 3rd December.

This includes our processing time and all orders will be posted out by 20th December with Royal Mail Tracked 24.

Please do get in touch if you have any other questions or would like me to create something one of a kind for you!

Contact form